I'm working closely with a technology startup, with a workforce management product that's completely cloud-based. It has evolved quickly from prototype to being a fully featured and compelling offering. They are growing exponentially and rapid growth means they need great people to join the team!

They're on the lookout for a Customer Success Manager to come in, develop and enhance the customer experience through their entire journey - through successful onboarding, adoption, and ongoing service. 

It's a newly created autonomous position. They need you to come in and lay the foundation - build the strategy, put CRM processes in place and so much more!

Your day-to-day : 

• Some pre-sales support in the form of product demonstrations
• Onboard new customers through discovery workshops, training, and business support through their onboarding process
• Developing new materials to assist in self-help, training, and enablement of customers
• Input into the product development roadmap, including inputting ideas, feedback from customers, and assisting in validating releases prior to general release

Perks? Have the flexibility to spearhead strategy based on what you think is best for the business. You'd be coming in at a time where everything you do will make a difference to the bigger picture. And... there's also work from home! 

So if you have 3+ years experience working in a similar role, CALL ME!