A forward thinking, innovative and creative social media agency based in Melbourne! They are true believers in social media and how the right creative content can have big impacts on businesses.

A tight-knit team, they are culture and values driven. They’re all about doing the right thing, positive and optimistic mindsets, and being there for your team members. Creating an environment where you want to do what you love, instead of the feeling of “I have to go to work today”.

What you’ll be doing

• Leading and managing relationships with the agency's client base
• Meeting, presenting and communication directly with clients
• Nurturing relationships and mitigating any issues
• Consulting and developing strategy for with social media and content
• Manage reporting, utilizing data and results to discuss feedback and optimisation for clients

What you’ll need to succeed

• You’ll have demonstrated experience across managing social media content (Facebook, LinkedIn, Instagram) and you understand what platforms a business/brand should use to maximise their reach and outcomes. 
• You know strategy – what works and what doesn’t for each individual client, you know it’s not a “one size fits all” approach
• Data and analysis have been key components of your campaign performance strategies
• You’re a people person – customer service comes naturally, you know how to manage clients and ensure maximum satisfaction
• You know how to mitigate issues when things go pear shaped, ensuring calm and supportive communications with clients
• You’re obsessed with creativity – in writing, in strategy, in content design
• You know agency world and you have 3-4 years in this environment (Must have!)
• Ability to thrive autonomously in a remote environment for the most part!

What’s in it for you?

• Positive, creative, and collaborative culture and organisation values
• Very flexible hybrid/remote working options – transparently you’ll be mostly remote, however required onsite to collaborate on content production days a couple days per month
• Flexible hours – work the hours that fit into your lifestyle
• Health and well-being budgets for all employees
• Mental health days, and your birthday off!
• Company retreats in some pretty awesome locations

If this role sounds like you, please apply now.

Not quite right but keen to chat about upcoming opportunities? I’d still love to hear from you!

Lucy Wang | Just Digital People
M: 0425 049 950
E: Lucy@justdigitalpeople.com.au