About the Role: Just Digital People are hiring for a forward-thinking Melbourne-based digital marketing agency (our client) that is known for its effective digital strategies and community engagement. We are looking for an experienced Digital Marketing Account Manager to join this dynamic team!
Why You’ll Love It

• Planned career progression: Opportunities to hone your skills and advance your career.
• Flexible work model: Work from home or the office as suits your needs.
• Industry-leading training: Participate in programs that have won multiple search awards.
• People-first culture: A culture that genuinely cares for staff members and executes a win-win philosophy.
• Environmental responsibility: Commitment to sustainability, including tree planting and climate impact offsetting.
• Fun perks: Early leave every other Friday.
• Salary Range: $70k - $90k + Super, based on experience.

About You

• Experienced Account Manager: Minimum 1 year of direct agency experience managing a diverse portfolio.
• Digital marketing savvy: Strong knowledge of Google Analytics, SEO, Google Ads, and Paid Social channels.
• People person: Loves growing relationships and has excellent communication skills.
• Driven by values: Hard work, integrity, honesty, ownership, quality, attention to detail, and continual improvement (Kaizen).

Key Responsibilities

• Manage client communication across various platforms (Google Meet, phone, email, Slack, Google Docs).
• Foster client relationships, strategically grow accounts, and retain clients by delivering exceptional service (supported by the technical team).
• Monitor client performance using tools like Google Analytics, Ahrefs, and Agency Analytics to formulate strategies.
• Collaborate effectively with account management, sales, and technical teams to deliver powerful client results.
• Manage timelines and expectations for client deliverables and projects, ensuring quality execution.
• Create and deliver monthly and quarterly client reports, including email summaries and detailed responses to client queries.
• Engage in sales initiatives, including handling referrals, with training provided as needed.

What’s Next? If this sounds like your next challenge, apply now with your resume and cover letter!
Note: Only successful applicants will be contacted.