Change Manager – CRM & Billing Transformation

Contract until February 2025
Hybrid working model

We are looking for a Change Manager to lead the change strategy for a major CRM & Billing transformation project. You will ensure smooth adoption of new systems and processes, working closely with business leaders, project teams, and stakeholders.

Key Responsibilities:

• Develop and execute change management strategies aligned with business goals.
• Lead stakeholder engagement, training, and communication efforts.
• Conduct impact assessments and risk analysis to address resistance to change.
• Support leadership in embedding new ways of working.
• Oversee training programs and change adoption activities.

Requirements:

• 5+ years in change management or transformation projects.
• Experience leading change in Salesforce CRM and/or Billing system implementations.
• Strong stakeholder engagement and communication skills.
• Change Management certification (Prosci, ACMP) preferred.

If you have the skills for this role, CLICK APPLY or even if you are just passively open to hearing about it get in touch with me - Dominic Elliot -  dominic@justdigitalpeople.com.au