Business & Marketing Operations Manager

 
Join this leading Digital Performance Marketing Customer Acquisition company based in Sydney but operating across ANZ & the UK.
These guys generate high volumes of highly qualified and targeted leads monthly that convert to customers for premium brands. 100% focused return on investment, our clients pay for performance and nothing else.

It's all about performance & ROI!

We are passionate, results driven and very hands on.

On offer is a dynamic, exciting and inspiring environment at the cutting edge of digital marketing and customer acquisition, where providing innovative digital customer acquisition products and solutions is at the forefront of everything they do!

As the newest crew member, you will thrive working in a fast-paced and growing industry with a company focused on growth and global expansion. You will enjoy working with a team that is proactive and ahead of the game.

A passionate leader with strong operational experience and outstanding leadership skills to head business & marketing operations is needed. You will be responsible for the functionality and efficiency of Digital Performance Marketing operations, to drive extensive, sustainable and profitable growth.
 
Responsibilities…

• Design and implement operational strategies, plans and procedures
• Manage business and product development, delivery and continuous improvement
• Support implementing, and driving a customer focused culture
• Develop and implement procedures driving operational excellence
• Manage development and implementation of systems and processes that drive productization, business automation and scalability
• Encourage maximum performance and dedication to quality outcomes
• Evaluate performance by analysing and interpreting data and metrics
• Propel the Digital Customer Acquisition operational expansion activities
• Manage efficiencies and projects and execute across all business groups
• Manage relationships with operational partners/vendors
• Assess present and future needs, trends, problems and profit opportunities
• Review and appraise the results of activities and ensure appropriate action is taken to resolve issues and improve performance
• Manage and optimise delivery of budgeting and targets
• Identify and manage operations processes, technical platform and product improvements efficiency and effectiveness 

Skills & Experience...

• Strong experience in Operational Management (+5 years)
• Strong experience in product management
• Demonstrable competency in strategic planning and operational excellence
• Strong knowledge of data analysis and performance/operation metrics
• Logical thinker, challenging the status quo
• Able to influence and persuade at all levels
• Digital producer experience is a plus
• BSc/BA in Business Administration or relevant field; MSc/MBA is a plus
• Demonstrable track record of Ops delivery
• Track record of performance and delivery
• Be up to date across the board ie social media, search, programmatic etc

All in all, you need to be pro-active, reactive and have the ability to impact change for the better. You'll be trusted with your capabilities & have the freedom to champion all aspects of business & marketing operations.